okbajee88 Privacy Policy — Your Information Is Safe With Us
This policy explains in detail how your personal information is collected, stored, and used on the okbajee88 platform.
Introduction and Scope
okbajee88 (referred to hereinafter as "we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy tells you what types of information we collect, how that information is used, and how your information is kept secure. By using the okbajee88 website, mobile application, or any of our services, you are considered to have accepted the terms of this privacy policy.
This privacy policy is an integral part of okbajee88's terms and conditions. Any changes will be published on this page, and continued use of the platform after a change takes effect will be considered acceptance of the new terms.
What Information We Collect
When you create an account, use our services, or carry out transactions on okbajee88, we may collect various types of information. This information comes from two main sources — what you provide directly and what our system records automatically.
Personal Information (Provided Directly)
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport number (for verification)
- Payment information (bKash, Nagad, Rocket, Upay account details)
- Address (where applicable)
Automatically Collected Information
- IP address and geographic location
- Browser type and version
- Device information (operating system, screen resolution)
- Site browsing history and session data
- Information collected through cookies and similar tracking technologies
- Login times and activity logs
How Your Information Is Used
okbajee88 uses collected information only for lawful and specific purposes. We never use your information unnecessarily or for unauthorized purposes.
2.1 Primary Purposes of Use
- Creating, managing, and verifying your account (KYC process)
- Processing deposit and withdrawal transactions
- Providing customer service and support (24/7 live chat and email)
- Managing bonuses, promotions, and rewards
- Platform security and fraud prevention
- Fulfilling legal and regulatory obligations
2.2 Secondary Purposes of Use
- Improving platform performance and diagnosing issues
- Suggesting games and offers based on your preferences
- Sending important service-related notifications
- Analyzing user experience and generating statistics (anonymous/aggregated data)
- Enforcing responsible gaming policies
okbajee88 never sells your personal information to third parties. Information may only be shared where it is essential for service delivery or required by law.
Information Sharing and Disclosure
We may share your information in very limited circumstances and for specific reasons. Those circumstances are described in detail below.
Service Providers
Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer support.
Legal Obligations
Information may be disclosed when required by a court order, a regulatory authority's request, or applicable law. In such cases, we provide only the minimum information necessary.
Security and Fraud Prevention
Information may be shared with relevant authorities when needed to detect, prevent, or investigate fraudulent activity.
3.1 Agreements With Third Parties
We have strict confidentiality agreements with every third party with whom we share information. They may use your information only for specified purposes and for a specified period. They may not transfer your information to any other party without okbajee88's authorization.
Cookies and Tracking Technology
okbajee88 uses cookies and similar tracking technologies on its platform. These help improve your browsing experience and enable accurate service delivery.
4.1 Types of Cookies
- Essential Cookies: Necessary for login sessions, security verification, and the core functionality of the platform.
- Functional Cookies: Used to remember your language preferences, game settings, and other customizations.
- Analytics Cookies: Collect platform usage statistics to help improve our services.
- Security Cookies: Help detect unauthorized access and fraud.
4.2 Cookie Controls
You can manage cookies through your browser settings. Please note that disabling essential cookies may disrupt certain key platform functions and you may have difficulty logging in or completing transactions.
Data Security Measures
okbajee88 uses industry-leading security technology to keep your personal and financial information safe.
Technical Security
- SSL/TLS encryption — all data transfers are encrypted
- Secure data storage systems
- Regular security audits and penetration testing
- Firewalls and intrusion detection systems
- Two-factor authentication
Organizational Security
- Data access is restricted to authorized personnel only
- Regular privacy and security training
- Clear data retention policies
- Rapid response plan in the event of a data breach
- Strict confidentiality agreements with third parties
While we maintain the highest security measures, no internet-based system is completely secure. Please keep your password confidential and be careful when accessing your account on public devices.
Data Retention Period
6.1 Information for Active Accounts
We retain all your information for as long as your account remains active. An active account means you are regularly using the platform, making transactions, or logging in.
6.2 Information After Account Closure
Even after your account is closed, we may retain certain information for a defined period for legal, regulatory, and fraud prevention purposes. Financial transaction records are kept for the period required under applicable law. Once that period ends, the information is securely deleted.
6.3 Anonymized Data
In some cases, we may fully anonymize your information (so that there is no way to identify you) and retain it long-term for statistical and platform improvement purposes.
Your Rights and Choices
If you have an account with okbajee88, you have several important rights regarding your own information. We respect these rights.
7.1 Right to Access and Correct Information
You can request at any time to find out what information we hold about you. If any information is incorrect or incomplete, you can request that it be corrected. Many details can be updated directly from the profile section of your account.
7.2 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, this request may not be fully fulfilled where there are legal obligations, ongoing disputes, or fraud investigations.
7.3 Right to Object to Data Processing
You may object to marketing communications or certain types of data processing. An option to unsubscribe from promotional emails will be available in every email.
7.4 How to Exercise Your Rights
To exercise any of your rights, contact us via 24/7 live chat or by email at [email protected]. We will respond within a reasonable time after receiving your request.
Protection of Minors
Policy for Those Under 21
okbajee88 is strictly for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of account registration, and if we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.
Policy Changes and Notification
9.1 Right to Make Changes
okbajee88 reserves the right to change this privacy policy at any time. If changes are made, the last updated date at the top of this page will be updated accordingly. For significant changes, we may notify you by email or through the platform.
9.2 Use After Changes
If you continue to use okbajee88 after a policy change, you will be considered to have accepted the new policy. If you do not agree, you may request that your account be closed.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us.
Live Chat
Our customer service team is available 24 hours a day, 7 days a week to answer any privacy-related questions via live chat. This is the fastest way to get a response.
For detailed privacy-related requests, write to us by email. Please use "Privacy Policy Request" as the subject line so we can respond quickly.
[email protected]
For more information, please also visit our Terms and Conditions and Responsible Gaming pages.